Your Surface Pro keyboard may be experiencing some technical problems due to software glitches. For this reason, if your keyboard is not working on your Surface Pro Laptop, do not panic—there’s a secret trick to fix it.
Whether it’s a Type Cover, Touch Cover, third-party wired and wireless keyboards, or Windows 10 and Windows 11 touch keyboard, this guide will take you through the best fixes for a Surface Pro keyboard that’s not working.
So, read on to find out why your Surface Pro keyboard is not working and how to fix it.
Table of Contents
Why Is My Surface Pro Keyboard Not Working?
Technical issues related to the Surface Pro keyboard are often a result of connectivity problems between the keyboard and Surface, software irregularities, or the wrong touch keyboard settings you select in the Windows 10 or 11 Settings app.
Picking the wrong mode in Windows 10 is also a typical cause of touch keyboard issues when using a Surface Pro, the same way Bluetooth is disabled for wireless keyboards.
How to Fix a Surface Pro Keyboard That’s Not Working
Regardless of your Surface Type keyboard, you will likely encounter bugs or connectivity problems. But here’s how to fix your Surface Pro keyboard (Windows, Touch Cover, etc.) that’s not working.
1. Disconnect and reconnect your Surface Pro keyboard.
Remove your keyboard, wait for a while, and reattach it. Doing this can fix the problem.
2. Observe your keyboard’s batteries.
If you’re using a wireless keyboard, it will require power. So, ensure you’re using suitable batteries and they’re charged. However, they do not need batteries if it’s a Surface Type or Touch Cover keyboard because the Surface Pro powers them.
3. Clean the Type Cover connectors.
Sometimes, dust can accumulate around the bottom of your Surface Pro keyboard where the Type and Touch Covers connect. So, dust the connectors and remove all specks of dirt.
4. Download the latest Windows update.
Whether you’re running Windows 10 or 11, installing the latest Windows OS update can solve several hardware problems that can prevent the Surface Pro keyboard from working.
5. Type on a flat surface.
Most times, using your Surface Pro keyboard on your blanket or lap may lead to your Type Cover disconnecting. Thus, if you’re not using a desk or table, place a tray or book underneath.
6. Turn on Bluetooth.
If you cannot connect your wireless keyboard to your Surface Pro, ensure your Bluetooth is turned on. Meanwhile, be sure that your keyboard supports Bluetooth.
7. Try the keyboard on another device.
Checking your keyboard on another tablet or computer might solve the problem, as your keyboard might be broken. So, do it and see if it works.
8. Run the Bluetooth Troubleshooter.
Go to Settings and choose Update & Security > Troubleshoot > Additional Troubleshooters > Bluetooth > Run the troubleshooter to scan for errors associated with the keyboard. You can as well run the keyboard troubleshooter.
9. Update the keyboard drivers.
Updating the keyboard drivers can solve any hardware compatibility problems.
See Also: The 8 Best Keyboard Wrist Rests
How to Fix Surface Pro Touch Keyboard Not Working
Microsoft’s Surface Pro tablets are compatible with an on-screen touch keyboard built-in in the Windows 10 and 11 OS. Below are some solutions for the Surface Pro Touch keyboard when it’s not working.
- Reboot Windows. Rebooting your Surface Pro can solve several problems like a touch keyboard not working correctly.
- Change to Windows 10 Tablet mode. Since the Surface Pro Touch keyboard is made for Windows 10’s Tablet mode, it usually won’t work while in Desktop mode. Meanwhile, Windows 11 doesn’t have Tablet Mode.
- Disconnect your keyboard. A physical keyboard will supersede a touch keyboard on your Surface Pro. Frequently, removing it will cause the touch keyboard to appear.
- Change your keyboard’s settings. Navigate to Settings and choose Devices > Typing, then enable Show the touch keyboard when not in tablet mode and there’s no keyboard attached to use the touch keyboard in Windows 10’s Desktop Mode.
- Remember, the emoji keyboard is different. Select Windows + period to prompt the dedicated Windows emoji touch keyboard, and click Esc to make it vanish.
- Download keyboard language packs. If you can’t find your preferred language, download it and start using it immediately.
- Always enable the Windows Touch keyboard. Go to Settings, pick Ease of Access > Keyboard, and activate Use the On-Screen Keyboard.
This will make it available in all modes, irrespective of the attached hardware. You can also do this using the keyboard shortcut Windows + Ctrl + O.
- Dust your Surface Pro’s screen. Specks of dirt accumulating on your screen can affect keyboard typing and touch controls.
- Run the keyboard troubleshooter. Open Settings, tap Update & Security > Troubleshoot > Additional troubleshooters > Keyboard > Run the troubleshooter to check for errors associated with the keyboard.
Read Also: How to Connect Logitech Wireless Mouse
How Can You Reset Your Surface Pro Keyboard?
If you have tried the above solutions and your keyboard is still not working with your Surface Pro, you may need to reset it.
To do this, navigate to Device Manager and tap Keyboards > your keyboard name > Uninstall > OK, then tap Search for updates > your keyboard name > Update drivers > Search automatically, then restart Windows.
How Can You Unlock The Keyboard on Your Surface?
To enable the standard Windows touch keyboard, use the Windows + Ctrl + O keyboard shortcut or choose Ease of Access > Keyboard > Use the On-Screen Keyboard from Settings. Moreover, you can apply the emoji touch keyboard through Windows + Period.
However, if your touch or physical keyboard seems locked like none of the keys are functioning, go to Settings, tap Ease of Access > Keyboard, turn off Sticky Keys, and Use Filter Keys.
Why is Your Surface Laptop Keyboard Not Working?
In the same way, Microsoft’s Surface Pro range of devices experiences keyboard problems; the Surface Laptop series encounters keyboard problems too.
The above fixes should also apply to your Surface Laptop if you’re experiencing issues with its touch and physical keyboards.
Bottom Line
Technical issues associated with the Surface Pro keyboard often result in connectivity issues that cause your keyboard to stop working.
However, we have provided some solutions to help you with this problem. We hope you found them helpful. Meanwhile, which of these fixes worked for you?
FAQs on How to Fix Surface Pro Keyboard That’s Not Working
This can happen as a result of hardware-related issues.
To fix this, unplug the keyboard and plug it back. But if you plug your keyboard into a USB hub or switch box, remove and plug it into the computer.
Here’s how: tap Start > Settings > Personalization > Taskbar > Taskbar corner icons, then ensure Touch keyboard is turned on.
If you turn on the Filter Keys feature, you can accidentally lock your keyboard.
Press the “CTRL,” “ALT,” and “DEL” buttons simultaneously. This introduces a dialog box that requests your username and password to unlock the keyboard.
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